For all the very lastest guidance, you should check the nhs website which you will find here
Following the governments announcement on Sunday 22nd March, there are now 2 groups of vulnerable patients who currently have NO symptoms of COVID 19
Group one comprises of all those patients who are invited for a flu vaccination every year - these patients need to stay at home wherever possible, but at the very least MUST practice social distancing, keeping at least 6 feet or 2 metres apart from others and limiting the number of times you leave the house and where possible, no one should come to visit you.
Group two are those patients who are in group 1 but have health conditions that put them more at risk of a very poor outcome if they were to catch COVID 19. These patients MUST STAY AT HOME for the next 12 weeks - social isolation. If you are in this group, you will receive a letter, but these are the conditions which would put someone in this group
Solid organ transplant recipients
People with specific cancers
People with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer
People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD
People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell disease)
People on immunosuppression therapies sufficient to significantly increase risk of infection - these will be patients taking the following drugs
Mycophenolate (both types)
People who are pregnant with significant heart disease, congenital or acquired
If you are in this group, you will recieve a letter. If you do not have family or friends who can support you to completely isolate from the outside world, please visit this page which will give information on how you can be supported
If you are in group 2 nd have other people living in the same house, they do not need to isolate with you, unless they too have recieved a letter, BUT they MUST practice social distancing from you and aviod all contact with you if possible.
Please do not telephone the surgery if you have not recieved a letter and think that you should have, instead either use the web chat facility or complete the contact us form on the website. We will then get back to you
Do NOT come into the surgery premises unless you have been spoken to by a GP or nurse. From Monday 23rd March, every patient coming into the building will be asked to wear a mask and keep at least 6 feet away from anyone else in the building
If you need our help, use this website - web chat box or contact us form or email email@example.com with your query. Please try and keep our phone lines free as we have lost staff who are at home self isolating and so do not have our normal capacity to answer the phones yet more patients are calling us.
All nurse appointments have been CANCELLED. Please contact us if you need help from a practice nurse, the recpetion will leave a message for the nursing team who will call you back, assess you and make arrangements to be seen when necessary.
All doctors face to face appointments with a few exceptions have been cancelled. However, you can expect a GP to contact you by telephone on the day and time of your orginal booked appointment - we will contact you, but DO NOT COME TO THE SURGERY. It is important that we have uptodate mobile numbers, so if we dont have yours, let us know using the form here
We have to protect everyone so we shall be strictly enforcing no entry unless spoken to by a member of our clinical team - dont be offended - it is the only way we can continue to be here to look after you
Dont over order otherwise we shall be in a loo roll situation. There is plenty of medication to go around but not if we stockpile, so you will continue to have one month supply on one prescription but we can send more than one month to your pharmacy.
There will no more paper prescriptons. All those that we were holding have been posted out to patients. Now, you MUST tell us which pharmacy you would like us to send your prescription to so you can go directly to them to collect. Remember pharmacies are extremely busy as well - remember to keep 6 feet away from other people when queuing to collect and pay.
Vulnerable and no one to help? - Age UK Solihull is working with a wonderful team of volunteers to try to get food donations to Solihull residents who are either self isolating and not able to get to the shops or whose support network is self isolating (a free service). There is also some provision for shopping to be done for clients if necessary (they would pay for the shopping but no additional charge). You can contact them on behalf of you or anyone else on 0121 705 3588
Fit notes - will be posted, but if you need confirmation for your employer of self isolating for 14 days if someone in your family has symtoms, you can order this on line by visiting NHS 111 website section here
Blood clinics - all cancelled until further notice. Your GP will review the need for a blood test and only those that are urgent and immediately necessary will be done.
Self Service trolley!
Welcome to our new member of staff who is permanently sitting in the porch between the two front doors. Her name is Dolly and she will be pleased to assit you although in a silent way!
In the drawers you will find
- Prescription request slips – post them into the box on top when done
- Self-certification forms
- Counselling – no referral needed, you can ring them direct for help – stress, anxiety, depression
- Samaritan cards and information
- Urine questionnaires for suspected urine infections and urine sample bottles, do sample at home and then bring bag and place back in drawer marked samples
- Contact details for the Community Age Uk Hub
- Contact details for the Solihull Lifestyle Service – help with stop smoking