For all the very latest guidance, you should check the nhs website which you will find here
Face mask exemption letters - we will not be proving these for any patients - you can download your own here, futher information here
If you have breathing problems, there is a specific card for your use here
Government guidance on face mask exmeption is as follows
You do not need to wear a face covering if you have a legitimate reason not to. This includes:
- young children under the age of 11
- not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- if putting on, wearing or removing a face covering will cause you severe distress
- if you are travelling with or providing assistance to someone who relies on lip reading to communicate
- to avoid harm or injury, or the risk of harm or injury, to yourself or others
- to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
- to eat or drink, but only if you need to
- to take medication
- if a police officer or other official requests you remove your face covering
There are also scenarios when you are permitted to remove a face covering when asked:
- If asked to do so by shop staff for the purpose of age identification
- If speaking with people who rely on lip reading, facial expressions and clear sound. Some may ask you, either verbally or in writing, to remove a covering to help with communication
Guidance on meeting people from outside of your household that comes into effect from 4th July can be found here
Updated guidance for shielding issued 22nd June 2020 (high risk patients who have had NHS letters ONLY) can be found here
Solihull Council, in partnership with Carers Trust Solihull, have set up an emergency fund to support family carers struggling during the Covid-19 crisis.
The fund, which is being administered by the Carers Trust Solihull, is for unpaid family carers who are at the point of crisis and need help with essentials when no other solutions are available. The fund will be capped at £250 per carer and may also be accessed by young carers supporting family members who require items such as learning resources or access to internet-based support groups.
For more information visit - https://www.solihullcarers.org/emergency-fund-to-support-family-carers-during-pandemic/
Worried about cancer, have some symtoms, then please dont delay in contacting us, if you need to be seen, we can do this is a safe way to protect, you, your family and our staff.
Patient information news sheet issued 6th May 2020 can be found here
Children returning to school? - then this video might be helpful
Update 4th June
What you can and cant do - here
Update 11th May 20202
The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.
As part of this plan:
- People and employers should stay safe in public spaces and workplaces by following “Covid-19 secure” guidelines. This should enable more people to go back to work, where they cannot work from home, and encourage more vulnerable children and the children of critical workers to go to school or childcare as already permitted
- You should stay safe when you leave home: washing your hands regularly, maintaining social distancing, and ensuring you do not gather in groups of more than two, except with members of your household or for other specific exceptions set out in law
- You must continue to stay home except for a limited set of reasons but - in line with scientific advice - can take part in more outdoor activities from Wednesday 13 May
It is still not permitted to leave your house to visit friends and family in their home. The government is looking at how to facilitate greater contact with close family or friends, and will explain how this can be done safely in the coming weeks.
Update on symptoms that require you and your family (your hoursehold - so people you live with) to self isolate
From today Monday 18th May, all individuals should self-isolate if they develop a new continuous cough or fever or anosmia.
Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked.
We have been closely monitoring the emerging data and evidence on COVID-19 and, after thorough consideration, we are now confident enough to recommend this new measure.
The individual’s households should also self-isolate for 14 days as per the current guidelines and the individual should stay at home for 7 days, or longer if they still have symptoms other than cough or loss of sense of smell.
Staying at home
It is still very important that people stay home unless necessary to go out for specific reasons set out in law. These include:
- for work, where you cannot work from home
- going to shops that are permitted to be open – to get things like food and medicine, and to collect goods ordered online or on the phone
- to exercise or, from Wednesday 13 May, spend time outdoors for recreation
- any medical need, to donate blood, avoid injury or illness, escape risk of harm, or to provide care or to help a vulnerable person
This is why we are all need to continue to STAY AT HOME
Following the governments announcement on Sunday 22nd March, there are now 2 groups of vulnerable patients who currently have NO symptoms of COVID 19
Group one comprises of all those patients who are invited for a flu vaccination every year - these patients need to stay at home wherever possible, but at the very least MUST practice social distancing, keeping at least 6 feet or 2 metres apart from others and limiting the number of times you leave the house and where possible, no one should come to visit you.
Group two are those patients who are in group 1 but have health conditions that put them more at risk of a very poor outcome if they were to catch COVID 19. These patients MUST STAY AT HOME for the next 12 weeks - social isolation. If you are in this group, you will receive a letter, but these are the conditions which would put someone in this group
Solid organ transplant recipients
People with specific cancers
People with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer
People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD
People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell disease)
People on immunosuppression therapies sufficient to significantly increase risk of infection - these will be patients taking the following drugs
Mycophenolate (both types)
Patients having renal dialysis
People who are pregnant with significant heart disease, congenital or acquired
If you are in this group, you will recieve a letter. If you do not have family or friends who can support you to completely isolate from the outside world, please visit this page which will give information on how you can be supported
There have been numerous queries form lots of patients who think that they should be in this group - on 3rd April the govermnet issued amended guidance which you can read here
If you are in group 2 nd have other people living in the same house, they do not need to isolate with you, unless they too have recieved a letter, BUT they MUST practice social distancing from you and aviod all contact with you if possible.
Please do not telephone the surgery if you have not recieved a letter and think that you should have, instead either use the web chat facility or complete the contact us form on the website. We will then get back to you
Patient information leaflet on how to stop the spead of the virus can be found here
If you are in the very sad situation of caring for a relative that is dying at home from Covid 19, you may find this information useful
Univrsity Hospitals Birmingham have developed a useful on line service to help you if you think you may have corona virus - COVID 19, you can find it here
You can also use the on line 111 service
We are so sorry if you have suffered a loss of a loved one due to COVID 19, we appreciate what a very difficult time this will be you and your family and friends. This giovernment booklet might be of some assistance
Help with dental probems - please read the information here
We are open to help you with any health concern you might have - we would still ask you to care for yourseif if you have a minor illness, or speak to a pharmacist for advice. However, if you have found a lump or bump, passing blood in your poo or wee, or havng tummy pain or just generally dont feel well, then contact us. We would ask you NOT to come down to the surgery to book an appointment as you will need to speak to a doctor or nurse first so they can assess you over the phone or even by video consultation. If they really need to see you, you will be given instructions on what to do.
If you need our help, use this website - web chat box or contact us form or email email@example.com with your query. Please try and keep our phone lines free as we have lost staff who are at home self isolating and so do not have our normal capacity to answer the phones yet more patients are calling us.
All nurse appointments have been CANCELLED. Please contact us if you need help from a practice nurse, the recpetion will leave a message for the nursing team who will call you back, assess you and make arrangements to be seen when necessary.
We have to protect everyone so we shall be strictly enforcing no entry unless spoken to by a member of our clinical team - dont be offended - it is the only way we can continue to be here to look after you
Dont over order otherwise we shall be in a loo roll situation. There is plenty of medication to go around but not if we stockpile, so you will continue to have one month supply on one prescription but we can send more than one month to your pharmacy.
There will no more paper prescriptons. All those that we were holding have been posted out to patients. Now, you MUST tell us which pharmacy you would like us to send your prescription to so you can go directly to them to collect. Remember pharmacies are extremely busy as well - remember to keep 6 feet away from other people when queuing to collect and pay.
Vulnerable and no one to help? - Age UK Solihull is working with a wonderful team of volunteers to try to get food donations to Solihull residents who are either self isolating and not able to get to the shops or whose support network is self isolating (a free service). There is also some provision for shopping to be done for clients if necessary (they would pay for the shopping but no additional charge). You can contact them on behalf of you or anyone else on 0121 705 3588
Fit notes - will be posted, but if you need confirmation for your employer of self isolating for 14 days if someone in your family has symtoms, you can order this on line by visiting NHS 111 website section here
Blood clinics - all cancelled until further notice. Your GP will review the need for a blood test and only those that are urgent and immediately necessary will be done.
Self Service trolley!
Welcome to our new member of staff who is permanently sitting in the porch between the two front doors. Her name is Dolly and she will be pleased to assit you although in a silent way!
In the drawers you will find
- Prescription request slips – post them into the box on top when done
- Self-certification forms
- Counselling – no referral needed, you can ring them direct for help – stress, anxiety, depression
- Samaritan cards and information
- Urine questionnaires for suspected urine infections and urine sample bottles, do sample at home and then bring bag and place back in drawer marked samples
- Contact details for the Community Age Uk Hub
- Contact details for the Solihull Lifestyle Service – help with stop smoking
Back pain, sore knee? Then why not try the NHS MSK app for a bit of advice, further details here
If you are worried about falling, or fancy a bit of gentle excercise, our wonderful colleagues at the postural stability programme ahve made a series of videos, why not watch them