Click4Assistance UK Live Chat Software

Need help? Why not try the new drive through service? For infomration on what can be treated and how to book visit this website https://www.saasoft.co.uk/covid19/dtc.php They offer same day appointments

What is the purpose of the Drive-Through-Care service (DTC)?

1. To enable people to book to see a GP/Nurse face to face about an urgent but not life threatening health problem. It is a drive-through version of an Urgent Treatment or Walk-in Centre.

2. Problems include illness that started recently and can be dealt with in a GP surgery. Examples are skin problems, headaches, cough and colds, earache, sore throat, sickness and diarrhoea, insect bites and stings, infection or swelling of skin and scalp, minor injuries where the skin isn’t broken and you can walk without help; tummy pain, constipation, period pains, emergency contraception within 72 hours of unprotected sex, ingrowing toenails; backache, neck ache or joint problems.

3. Assessment includes asking questions about the problem and your general health, taking your temperature, oxygen level, pulse, blood pressure, and examining the problem area as needed.

LATEST ADVICE ABOUT CORONAVIRUS - COVID 19

The guidance is changing daily - so to keep up to date, please visit this website
https://www.nhs.uk/conditions/coronavirus-covid-19/
Please see our new page on the left hand side for latest on significantly vulnerable groups and a freqently asked question guide

IF YOU HAVE A NEW, DRY,CONTINOUS COUGH AND OR A TEMPERATURE - YOU MUST SELF ISOLATE FOR 7 DAYS. YOU DO NOT NEED TO CONTACT 111, OR US. IF YOU FEEL UNWELL, THEN USE THE ONLINE 111 CHECKER AT THE WEBSITE LINK BELOW, OR IF YOU ARE UNABLE TO DO THIS, THEN CALL 111 FOR ADVICE.

IF YOU HAVE ANY OF THESE SYMPTOMS, OR SYMPTOMS OF COLD/FLU - DO NOT COME TO THE PRACTICE FOR ANY BOOKED APPOINTMENT - STAY AT HOME AND RING US. WE WANT TO CONTINUE TO BE ABLE TO OFFER AS MANY OF OUR USUAL SERVICES AS POSSIBLE, BUT WE NEED YOUR HELP TO DO THIS.

IF YOU HAVE SYMPTOMS OR HAVE BEEN TRAVELLING AND ARE CONCERNED - BEFORE RINGING 111, VISIT THE 111 WEBSITE HERE AND ANSWER THE QUESTIONS, THIS WILL TELL YOU WHAT TO DO NEXT.

PLEASE REMEMBER - DO NOT VISIT THE PRACTICE - USE THE GUIDANCE ON THE WEB SITE AND ONLY RING NHS 111 IF DIRECTED TO DO SO BY ETHER US OR THE GUIDANCE ON THE NHS WEBSITE.

Self isolation - information here Easr read self isolation here
|Self certification for periods of self isolation via this link - you do NOT need a note from your doctor

if you have travel plans and are not certain what you shoud do, please note we cannot help you with this decision unless there is a medical reason why you would be unable to go. You might find the information on this website helpful which is updated as advice changes. We can only direct you back to your travel company

The best way to aviod all virus's whether they cause a cold, flu or coronvirus is to keep your hands clean and catch sneezes into a tissue, which should then be thrown in the bin. You might think this is a sill question - do you know who and for how long to wash your hands? Check out this video

THINKING YOU MIGHT GO TO A&E? Why not use this sympton checker made available by our local hospital teams
. You can access it here

Evening and weekend appointments available from October 2018

There will be GP, nurse and healthcare appointments available at Richmond Medical Centre Hub.

Richmond Medical Centre is situated on the Richmond Road and is within easy reach of all the six practices. It has parking and is on bus routes 30 and 58.

Appointments for this service will be made through the reception team

Hobs Moat Medical Centre

We are trying to find out why women are reluctant to have their smear test. If this is you and you have not had a recent test, can you help us by answering this quick 2 question survey? Click the here

If you need help when we are closed try your local pharmacist or call the NHS helpline on 111
999 is for emergency life threatening issues only.

We are offering a small number of extra appointments on a Friday to the end of the winter season, they are only available to book on the day, ring reception for details